Innovative Manager (hotel business)

Profession will appear after 2030
01
Tourism

The specialist - designer of "smart" hotel, which is engaged in search of innovations, is responsible for the development and implementation of the concept of digital transformation of the hotel business, which includes an intelligent lighting management system; comfortable and safe environment for guests; energy efficient heating, ventilation and air conditioning systems; automated and remote control of the entire hotel infrastructure.

Professional novelty: design of hotel service infrastructure with the introduction of intelligent systems.

His responsibilities include:

  • identification of the need for new technology and planning the strategy of innovative development of the company;
  • coordination and control of works on introduction and adaptation of innovative technologies according to normative acts and technical documentation;
  • search of perspective developments and potential partners, as well as suppliers of necessary equipment;
  • analysis of possible risks as a result of implementation of innovations and preparation of proposals for their neutralization.

Key competences: knowledge in the field of innovative developments, electrical engineering, electronics and safety engineering, preparation of project documentation.

Over-professional skills

Lean manufacturing is an enterprise management concept based on the constant search, reduction or elimination of losses. Losses are understood to mean those actions, processes or operations that consume resources (human, temporary, material, etc.), but do not add value to the end or intermediate consumer.

Lean manufacturing changes the approach to managing the enterprise’s efficiency from extensive (working more and faster) to intensive (working more efficiently, that is, doing only what is necessary and not doing what can be done without).

Professionals with lean competencies will be able to increase the efficiency of departments or enterprises as a whole without attracting large investments. The relevance of lean management methods is growing because traditional management methods have already reached their peak, further business development will increasingly focus on intensive development and lean improvement methods.

skill

Lean

They understand customer focus as the ability to work with customer requests, the ability of the company and employees to timely determine the desires of customers in order to satisfy them with their products or services with maximum benefit. This competency has become critical to the success of companies, competition for consumers is growing all the time, and all employers want to see customer-oriented employees. In the second half of the 20th century, the concept of an internal client appeared, i.e. an intermediate consumer located further along the production chain within the same company. Possession of this competency allows you to accurately understand the client’s request and offer the most suitable solution for him, as well as to build the production and service process more rationally, eliminating the stages that are not important for the client.

skill

Customer focus

Intersectoral communication consists in understanding technologies, processes and the market situation in various related and non-adjacent industries, cross-functional and cross-disciplinary interaction. More and more advanced products are created at the junction of different industries and specialists need the ability to understand several areas of knowledge at the same time. This competency allows you to learn faster, take the best from different fields, and through this mutual enrichment, ensure development within your field. Those with such competence can create unexpected, unique, breakthrough solutions.

skill

Intersectoral communication

Project and process management includes the ability to focus on the project goals, the ability to competently plan and organize team actions for the effective implementation of tasks, the ability to assess existing risks and opportunities for all parties to the interaction. A specialist who has this skill knows how to properly organize the work on the project within the specified funding framework, and is able to correctly distribute the work in order to meet the deadlines set by the project. such a specialist is constantly learning something new, is not afraid to make mistakes, is able to generate new effective ways to solve problems and tasks. the demand for specialists with knowledge and tools in the field of project management will increase, as project activities are considered by companies as the most important factor in their effective development
skill

Project and process management

This area includes a variety of skills related to the development and adjustment of artificial intelligence systems, the adjustment and tuning of robots, the development of programs for controlling production processes and individual machines.

Automation and robotization rapidly penetrate into all areas, including manufacturing. It is expected that in 15-20 years, machines will replace a person in most routine operations that do not require creative skills. Therefore, the need for specialists with these skills will grow in all sectors. It is these specialists who will have to ensure the massive arrival of machines in all sectors of the economy.

Automation of production will eliminate the human factor and increase labor productivity where routine operations are present that do not require special training and creative skills. Specialists will be in demand not in the main production, but in the field of servicing and tuning machines, robots and systems that make algorithmic decisions.

skill

Programming, Robotics, Artificial Intelligence

The ability of a specialist to combine (summarize) particular facts into a big picture, build hierarchical levels for understanding various situations (economic, political, business) and making long-term decisions. An important quality is the understanding of how a change in one element will subsequently affect other elements.

The importance of systemic thinking is increasing due to the acceleration of changes in life, the need to learn new professions, as well as the growing interpenetration of various areas in each other (social networks, economics, politics, production, etc.).

Specialists with systemic thinking skills will be able to solve such problems, make strong long-term decisions in the context of rapid changes in the economy, diagnose large technical and social systems, make decisions on eliminating the root causes that hinder development, and this skill will allow for the integration of various project teams into a single working organism.

skill

Systemic thinking

Environmental thinking is focused on achieving harmony between business and the environment. A business cycle is already developing from creation to disposal of a product, and not just its sale and consumption. Environmental thinking puts health and sustainable development at the top of the list.

The importance of environmental thinking is increasing due to the fact that industrial development has reached the limit and all further models of sustainable growth of society, the economy and business should be built on the basis of mutual interests with nature, the ecosystem, its maintenance and development.

Specialists with environmental thinking skills will be able to solve such problems as: respect for resources, achieving zero emission of harmful substances into the environment, waste management and use of secondary resources

skill

Environmental thinking

Educational institutions

education

Kazakh National University. Al-Farabi

https://www.kaznu.kz/ru

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education

Eurasian National University. L.N. Gumilyov

https://www.enu.kz/ru/o-enu/istoriya-universiteta/

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Companies in which this profession may be in demand