Is a Specialist who:

• keeps reports on occupancy and availability of rooms;
• supervises the preparation of rooms for the reception of guests;
• deals with registration of documents for hotel accommodation and payment issues;
• informs guests about the available services in the hotel;
• accepts guest requests for services and monitors the timeliness and quality of their implementation by the staff;
• book rooms for future guests.

Difference.

• The functions of the receptionist will be partially transferred to artificial intelligence devices, for example, biometric identification technologies will be used at the stage of hotel check-in, or systems for automated registration of the number of rooms and registration of guests ' accommodation.
• Guests will book their own rooms online, so the specialist will have to ensure that information about available rooms and prices is up-to-date on online platforms.