A Specialist who, depending on the qualification level:

• develops and organizes tours for outbound, inbound and domestic tourism;
• selects information on tourist products, tour operators, accommodation, transport and leisure companies;
• adapts the package of services to meet the individual needs of tourists;
• carries out the sale of tourist products;
• ensures quality and effective interaction with the client at every stage of their journey (from choosing a tour to returning home).

Difference:

Specialists will be transformed into two categories:

• technical administrator of the booking system (administration of technical issues of online booking, service and sale of tour packages on the travel Agency's website);
• personal travel consultant (personal consulting and selection of tours, work in the elite segment and individual travel).

Trigger:

• increase in the number of independent online booking of tours by tourists;
• popularization of individual tours.